You can get an overview of your subscription in Subscription Status. There you can buy a subscription, cancel or manage your account.
Fields
A
Account ID
Specifies your unique account id. You are registered with this ID.
C
Canceled Date
Displays the date on which the subscription was cancelled.
I
Installation Date
Specifies the date on which demandPlus+ was installed. This is valid for version 1.1. If demandPlus+ is already installed in an earlier version, the date indicates the installation of version 1.1.
N
Next Charge Date
Specifies the date on which the next payment for demandPlus+ is due.
No. of active Users
Specifies the number of active, full users belonging to the company at the time of the last update.
No. of maximum active Users
Specifies the maximum number of users allowed in your product.
P
Purchase Date
Shows the date on which demandPlus+ was purchased.
Price
Shows the current price per billing period of demandPlus+.
R
Remaining Trialdays
Indicates the days remaining within the trial period.
S
Status
Indicates the status of the subscription.
Subscription ID
Specifies the unique ID of your current subscription.
T
Trial Ending Date
Indicates the end date of your trial period.
Trial Starting Date
Indicates the start date of your trial period.
Buy Subscription
After the trial period has expired, you must take out a subscription to continue using demandPlus+. You can also buy a subscription before the end of your trial period, but the trial period will then end. To do this, go to the action “Buy subscription”.
Figure 1: Buy Subscription
A wizard will then open and guide you through the purchase process.
Figure 2: Buy Subscription - Start
Based on the active users, in your current company, you will be automatically placed in the most suitable, most favorable product for you. In addition you receive information such as the price, or the accounting period.
If you already have a valid subscription you can activate it directly. To do so, select “Activate existing subscription”. Otherwise you need a “New subscription”.
Please note that the current prices may differ from the prices in the illustrations.
Figure 3: Buy Subscription - Prepare for activation
Please make sure that you state your VAT ID number when purchasing. You will get a hint in the assistant where to enter it.
Figure 4: Buy Subscription - VAT ID
A new browser window will then open:
Figure 5: Buy Subscription - FastSpring
Please make sure to indicate your VAT ID number. The prices are shown first including VAT.
Next, you must transfer your data. In the case buying by credit card, the window looks like this:
Figure 6: Buy Subscription - FastSpring Dialog
Once you have completed your subscription, you must activate it in Business Central. In the wizard, please enter the email address you used in the purchase process.
Figure 7: Buy Subscription - Activation
You have now successfully purchased a demandPlus+ subscription.
Figure 8: Buy Subscription - Done
To exit, press “Finish”.
Update Subscription Status
Your current subscription is checked once a day. This is normally done the first time you use demandPlus+ modules. If your subscription is not active or if you are outside the test period, the demandPlus+ modules are not available.
Figure 9: Update Subscription
If the daily update is not sufficient, e.g. if you have cancelled your subscription and no longer wish to use the demandPlus+ modules, you can use this function to check subscription status manually.
Update Account
You cannot update your account information such as name, address etc. with our payment partner “FastSpring” driecty. Instead, there is a wizard to change your data:
Figure 10: Update Account
This will open a wizard to change your account details.
Figure 11: Update Account - Wizard
After completion, your data will be updated.
Account Management
If you wish to cancel your subscription or change your payment method, you must first enter your email address. The “Account Management” action
Figure 12: Account Management
opens a new browser tab
Figure 13: Account Management - Browsertab
where you have to enter your email address. Afterwards you will receive an email with a link to your account management.
